Step 1: Customers directly submit documents to Gate Supervisors, include:

• Release order
• Booking confirmation
• Referral paper

Step 2: Gate Supervisors check and input information into system. Next, Gate Supervisors print Equipment Interchange Order (EIO) and stamp

Step 3: CMS collect payment and issue invoice

Step 4: Customers submit documents (include EIO) and vehicle registration book to Gate Clerk (IN)

Step 5: Gate Clerk (IN) will :

• Inform location to customer to pick up container
• Provide TID and PASS to customer
• Referral paper

Step 6: Gate Clerk (OUT) collect documents and issue two Equipment Interchange Receipts (EIR)

Step 7: Customers sign on one EIR and return it + PASS to Gate Clerk

Note: Customer contact booking department for more information about time when to pick up containers.